We're here to help

We're here to assist with any questions or concerns. From product inquiries to technical support, our team is ready to help.

Support Hours

Monday - Friday:9:30 AM - 7:00 PM
Saturday - SundayClosed
A&J Security customer support team helping with technical questions and system setup

FAQ

Quick answers

User Guide

Step-by-step help

Popular Help Topics

Quick answers to common questions

System Setup

Getting your security system up and running

Mobile App Help

Using the A&J Security mobile application

Troubleshooting

Common issues and quick solutions

Support Services

We're Here to Help

From installation to ongoing support, our expert team is ready to assist you with any questions or technical issues you may have.

General Questions

Common questions about our security cameras, accessories, and services

Knowledge Base

Refer to our knowledge base for more information on our products

New System

A&J is developing innovative new systems to enhance efficiency

Need Immediate Assistance?

Our support team is standing by to help you resolve any issues quickly and efficiently.

<5 min
Average Response
98%
First Call Resolution

FAQ Coming Soon

We're putting together answers to the most commonly asked questions about our products and services.

Have a question now? Call us at 416.298.9669 or email info@ajsecurity.ca

Knowledge Base Coming Soon

We're building a comprehensive library of guides, tutorials, and resources to help you get the most out of your security system.

In the meantime, feel free to call us at 416.298.9669 for any questions.

STILL CAN'T FIND WHAT YOU'RE LOOKING FOR?

Our expert support team is ready to help you with any questions or technical issues you may have.

Phone Support

English • Cantonese • Mandarin
Monday - Friday: 9:30am - 7:00pm EST

Email Support

info@ajsecurity.ca
Monday - Friday: 9:30am - 7:00pm EST